Thumbnail of user sherleneb5

Sherlene B.

Contributor Level

Total Points
81

1 Review by Sherlene

  • Velvet Caviar

5/17/23
Verified purchase

I ordered aa case to fit my iPhone12 Max Pro. They sent me the correct color but a case for iPhone 14. I asked for a return label and not to be changed the $5.00 restocking fee. I get an email asking for a photo of the case. I sent it. Today they want a new photo. I guess somehow, they think my phone either shrunk by an inch or overnight the case grew an inch. To send a customer the wrong case and then harass them about returning it shows what a shady company this is. I guess I am just stuck with a case I will have to throw away. Stay away from this company!

Products used:
Cover for my iPhone 12 Pro Max

Service
Value
Returns
Quality

Sherlene Has Earned 1 Vote

Sherlene B.'s review of Velvet Caviar earned a Very Helpful vote

Sherlene hasn’t received any thanks yous.

Sherlene doesn’t have any fans yet.

Sherlene isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ko.melissa
4/1/24

Ordered iphone 13 case as it looked pretty on their website and paid $15 for international...

Thumbnail of user dishong79
3/4/24

I messaged them about a defective item and they said it wasn't I showed them that the gray paint...