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I ordered from Farfetch couple of times but my last order (1500usd) which paid for fully, was other not sent by Farfetch or lost by DHL. Farfetch was absolutely bias and wasn't welling to hear me out and solve the problem, their problem solving skill is -10 and their dispute department didn't even bother to contact DHL to investigate the lost package. The cases were closed with Farfetch and DHL, and neither of them refunded me. It was a big loss for me. They lost me as a customer.
Shereen N.'s review of Farfetch earned 6 Very Helpful votes
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Absolutely disappointing experience with Farfetch. After placing an order, they canceled it...
