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I placed an order in June. Newchic uploaded a tracking number but never sent the items. The package never got picked up by the carrier(Fedex). After 2 months the tracking number expired since it was never used to ship anything. Newchic tried to blame Fedex. Ive seen this scam before. A tracking number doesn't mean anything was shipped. The package(if there ever was one) was never given to the carrier and nothing got shipped. I'm fighting with my bank to get my money back.
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Hi, Shelly M.
We understand your concern about the delivery of your orders.
In some rare cases, the order as well as the the tracking update by the shipping carrier, may get delayed during the worldwide transit process. Learn more at https://www.newchic.com/shipping-methods-hc160.html
We would like to know more about it to provide support, please kindly contact us with the order number at vipservice@newchic.com and we will request the logistics partner to investigate this issue. We have also sent you a private message here directly via sitejabber. Hope to hear from you soon!
Newchic Team
Hi, Shelly M.
We understand your concern about the delivery of your orders.
In some rare cases, the order as well as the the tracking update by the shipping carrier, may get delayed during the worldwide transit process. Learn more at https://www.newchic.com/shipping-methods-hc160.html
We would like to know more about it to provide support, please kindly contact us with the order number at vipservice@newchic.com and we will request the logistics partner to investigate this issue. We have also sent you a private message here directly via sitejabber. Hope to hear from you soon!
Newchic Team