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Shelly L.

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1 Review by Shelly

The RealReal

  • The RealReal

“Copywriters authenticate”
1/1/20
• Updated review

https://www.forbes.com/sites/richardkestenbaum/2019/10/23/if-fake-bags-are-being-sold-on-the-realreal-how-can-the-resale-business-ever-succeed/#43f2febc6acb

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“An expert behind every piece”
12/13/19
• Previous review

No not true. They sold me, I returned a fake Valentino dress. Now would a Valentino dress have an unfinished seams and not be lined if the material was scratchy? Nope. Returned to the store pointed out. The sales rep agreed. Gave me my return and immediately it was back on site. I emailed them. A week later they finally replied standing by their authenticity process. I stand by its not a Valentino

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TRR S. – The RealReal Rep

Hello Shelly,

Thank you for reaching out and sharing your feedback.

Our team has re-inspected the dress and verified the interior fabrication tags and fonts to be consistent with brand standards. There is an RFID tag attached as well with the correct style number that populates upon further research. In addition, the textile and construction are consistent with Valentino.

Please feel free to contact us with any additional questions.

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