I save 120 a month a on prescription or 50% of the cash price. But some things I have learned and may explain some of the reviews.
1) While goodrx has a partnership with walgreens, most of the time the pharmacists have no idea how the discounts work or are possibly encouraged to be short-change artists. I am hopeful its just the former.
I had one pharm tell me Goodrx doesnt pay their bills so their card is not honored anymore. They obviously had no idea how discount rx programs work.
After i proved him wrong, he apologized.
Another said, "we dont accept that here". If that happens, do not take no for an answer at least for me $120 was worth fighting for. Usually a pharmacy manager is helpful in this instance, ask to speak to them. You can also call Goodrx when you are at the pharmacy and hand the phone to the pharmacist. At first, this whole process is very annoying but as time goes on you will have less problems(provided you always go to the same walgreens).
2) Make sure you tell them that you do not want the script to go against your insurance deductible. I have been told by walgreens that you cannot get the discount/coupon and apply the amount paid against your deductible. While this may be wrong I have found this to be the only way the discount or coupon goes thru.