Excellent personal service. When I saw their 5 star reviews, I doubted it was true. After working with them I believe they deserve 10 stars. I ordered from overseas, everyday I received an sms updating me with the progress of the delivery. When my Crystal arrived... I have no words, it was perfect, beautiful and with an authentication certificate. I've never received such care and excellent service. I'd recommend them to anyone, and I will certainly always shop from here. Thanks Shub Gems, you have one very happy very happy customer!