Sheila M.

**this review is from early March, I accidently reviewed the wrong company (other company doesn't have an "and" between the two names) Update at the bottom.

I ordered a Aroma Diffuser and Humidifier which did not work. Customer service asked me to send a video proving that it doesn't work. I have sent them the video 7 times. The first few they kept saying the video was too big (I sent to friends who could view it) They asked me to upload to the cloud (I did) then to dropbox, which I sent them 3 different ways. Then they asked me to send the dropbox link to a new email address... total fraud! I am calling my bank to request they reverse the charges.

**customer service got back to me on March 8th and said they were refunding my money, $29. Today is April 8th and still no refund! STAY AWAY FROM THIS COMPANY!