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This was my first and will be my last time shopping with Bailey Street Home! I received a damaged clock and requested a replacement. I received an email requesting pictures. I sent in pictures and a video of the clock with no response. I called customer service the rep said she would submit a ticket and someone would reach out to me via email within 24 hrs. I never received an email. Called back…same response. Buyers be ware… if you receive a damaged item, don't expect the replacement or refund process to go smoothly! I will NEVER shop with this company again!
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Purchased a damaged clock. Impossible for returns or replacements! It’s been a week since my request. I sent a picture and video of the clock as requested and I have not received a response! This was my first and will be my last time shopping with this company. I will never shop with Bailey Street Home again! I will continue to shop with reputable companies that have reliable customer service!
* Bailey Street Home attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sheila J.'s review of Bailey Street Home earned a Very Helpful vote
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