I have been shopping this online store for years, back when it was Lane Bryant. Recently placed a large order and found they have eliminated the FullBeauty Club. This allowed you to pay $19 and you got $2.99 shipping all year. They have also shortened their return window/exchange window from 90 to 60 days and will not give any exceptions even for long time customers. Customer service was nill. I am stuck with poor quality shoes and leggings that are just too large because I was not aware of the return policy changes. Will be very selective in shopping there in the future.