I guess I should have done my homework and read the reviews before purchasing a dress from this place. I placed an order a couple of weeks ago and have yet to receive my order. After going back and forth via email with these people, they have inconveince me not one but twice. Told me my order can be picked up at my local postal office which o thought was odd for the simple fact you order online so you don't have to drive anywhere or deal with the headache. We'll I went to the postal office and was told that with the tracking number provided my order was still in China. Thank goodness I only ordered on thing. But I'm really big on customer service and their customer service is HORRIBLE! Avoid shopping with these idiots.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@tidestore.com or reviews@tidestore.com.
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team