My order is one week past due. The platform gives the option to cancel the order when late, but the function doesn't work. No way to contact the company. It looks like I might be out $74.
We are sorry to hear of this issue and want to help. However, we need something to reference the order so that we may do so. You may contact our Customer Support team by going to our Customer Service/Customer Support page and choosing any 3 options to get help. We offer 24/7 email support when you select 'Write a message', live chat support during the available posted hours, and our Virtual Assistant which can help with the most common questions.
We are standing by to help you and hope to hear from you soon.
Wendy Has Earned 2 Votes
Wendy H.'s review of iHerb earned 2 Very Helpful votes
Dear Valued Customer,
We are sorry to hear of this issue and want to help. However, we need something to reference the order so that we may do so. You may contact our Customer Support team by going to our Customer Service/Customer Support page and choosing any 3 options to get help. We offer 24/7 email support when you select 'Write a message', live chat support during the available posted hours, and our Virtual Assistant which can help with the most common questions.
We are standing by to help you and hope to hear from you soon.