I ordered a pair of shoes from this website. 4 days later I receive an email saying that shoe I ordered had a manufacture defect and they wouldn't be able to send so to call. I called and the lady was very nice, I told her I wanted the other color in the same size since the website said they still carried it. Next day received an email saying that size was no longer available. Spent the next two days calling and couldn't get ahold of anyone. When I finally did I asked for the size 10 but if they didn't fit if they could waive the shipping charges. She said no, I said give me my money back. I just don't like the run around, if the website says you have it, you should have it. Then if I try another approach you should try to still get my money. They didn't care.