Shayla C.

The TJ Max in lake Mary Florida had the worst management I've honestly ever seen. I decided to head over to the cosmetic side of the store to see their new arrivals. As I'm shopping minding my business per usual, a young girl that works there passed by me with a big rack of clothes. She couldn't have been more than 18. As she's passing by I seen another tj max employee following behind her about 12 feet away. Well the one following the girl with the rack starts yelling her name I could tell she was a manager at this point. The young girl turns around and stops doing what she's doing to talk with her manager. This all happened with me and another woman standing between the two employees. So, the "manager" starts asking the girl why she was still there working. The young girl proceeded to explain to her "boss" that she was asked to do something from another manager and wanted to stay working because there was a lot of stuff that needed to be done and she didn't mind staying to help. The "Manager" at this point is talking over the girl and says "WHO ASKED YOU AND WHO TOLD YOU, YOU COULD STAY!?" The young girl proceeded to tell the boss that she had advised another manager and that it was approved. The "manager" yells at the employee asking her what time she was scheduled to be off, the girl said "My schedule time to get off was 2 but thought I could stay to help out some". (At this point its 3pm) Then, the "manager" very very rudely said "Absolutely not you need to leave!" Me and the other woman are sitting right there listening to this conversation and the manager had no regards on us (customers) standing right there. The young girl very politely said "Yes mam" and stops what she's doing. TJ max do better! This was so aggravating to watch and listen too. You guys sit and complain that no body wants to work nowadays and then yell at the employees that are busting their asses to go home. This was RIDICULOUS. I stayed in that general area still shopping the cosmetics aisle right next to the fitting rooms. IMMEDIATELY after the first incident, no more than 2 mins another "Manager" starts walking towards the dressing room and gets about 14 feet away from the fitting room and starts yelling at the employee working the fitting rooms! His exact words "YOU OBVIOUSLY ARE NEW TO THE FITTING ROOM AREA CAUSE YOU ARE DOING $#*! THE WRONG WAY! AND OBVIOUSLY NEED FURTHER TRAINING THIS IS JUST STUPID" Me and the other lady look at each other with our mouths dropped! We couldn't believe what we just heard and witnessed. Remind you, he is 14 feet away from that employee and the entire 4 other rows heard him. She was so embarrassed. TJ MAX get it together! There is a time and place for you to advise what your employee did wrong in a PROFESSIONAL manner. You are supposed to help your employees to become better especially after they make a mistake. To sit there an basically belittle an employee in front of customers is not the correct way! I felt so bad for these two employees that where just trying to help. They didn't deserve to be talked to like a child! I had an entire cart filled with stuff that I loved but after witnessing what I just did I didn't want to give you guys any money. Me and the other lady that witnessed this with me decided to leave our carts with everything in it and walked out. DO BETTER!