I discovered Arbor Tutors through an internet search. I contacted them and they responded promptly to my request. I ended up purchasing a tutoring package to help my son with the ACT. My son was paired with his tutor Caitlyn the next day. He felt comfortable working with her right away. After only a few months of working with her, my son's ACT score increased from 26 to 32, which is higher than we had expected. We really appreciate the effort Caitlyn gave and the commitment of the company to help my son get such a high score.