£49.90 bottle of perfume for a bridal shower gift came with the box battered. Had no time to return as needed to gift 2 days later. Emailed Customer service to ask for a partial refund but wouldn't. Would only give me 10 % of a future order. Why should I spend more money to get 10% off
Said I would prefer as a partial refund but point blank refused. Will not order from them again. AWFUL CUSTOMER SERVICE.