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I have ordered from Factory Authorized Outlet about 5 times now. There has only been 1 issue and it was that a box was basically destroyed, but that was on OnTrac and not them. The product was fine because of all the packing inside the box. I will continue to use them.
Tip for consumers:
Go to their deals page. Sometimes deals are there and not advertised.
Products used:
Drill, Impact Wrenches, Hole Hawgs, and a generator.
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