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shanalyn h.

Los Angeles County, United States

Contributor Level

Total Points
80

1 Review by shanalyn

  • Matte Collection

4/4/24
Verified purchase

I ordered an item and it was never received it never left the shipping state of GA was told they would reship the item after waiting for a new tracking number I reached and and asked for a refund I was again promised a refund it has been over a month of countless emails and no resolveā€¦ A simple refund being that I never received the item would have been great especially being in a repeat customer

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