Ordered flowers for funeral on FRIDAY for same day delivery! They took my $ and NEVER sent the flowers! Had to email and call numerous times before they would even ADMIT they hadn't been sent! More phone calls and emails to get refund! NO APOLOGY FOR MISSING MY AUNTS FUNERAL! Wanted to send flowers Monday and STILL CHARGE ME! YOU ALREADY MISSED THE FUNERAL! WILL TELL EVERYONE I KNOW NEVER TO USE PROFLOWERS!