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I received my rear wing spoiler damaged in shipping. I notified the company, they agreed to pick up the damaged part and replaced it with another. I asked that it be expedited based on the situation... they were a little reluctant but then agreed to next day it for me. The next day turn to three days then seven day. I called to find out what was the delay. They apologized and told me it's in route. Later the next day I received an email that read your rear wing is on back order. Will you like to continue this item order or cancel. I was not sure what to think at this point after spending a total $4000. 00 plus on parts wheels and tires. Bottom line this company was not consistent with the info they provided and they were very quick to reply with dead end order updates thats always prompted no reply. Please contact customer service.
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CarId has no interesting in assisting customers after they have given them money. Even if you...
DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Shaun,
Thank you for posting your feedback!
Please, accept our apologies for the issues with your rear wing spoiler and poor assistance provided in this regards.
In effort to provide our valued clients with the most up to date and accurate information, CARiD is continuously implementing real-time updates to our online superstore. We work directly with the manufacturers.
We do understand that due to the immediate nature of some changes - the correction of any errors and aligning of the databases might take some time. Still, we are constantly working on improving our listing and fixing all inaccuracies if found.
Kindly email me at chester.ha@carid.com with your order details so i could check for alternatives and offer compensation for the inconveniences caused.
Looking forward to your answer!
Sincerely,
Consumer Relations Department at CARiD.com.