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Yodle's sales team was extremely confident that their SEO would generate clients for my business. They said that over 85% of their customers are repeat buyers and that they individually picked my business (they cold-called my phone) as a candidate they believed could benefit from their SEO. Their entire sales pitch revolved around generating leads for me. However, their SEO was unable to assist my business in generating any initial customer contact. Not one time in 90 days did Yodle's software create any market awareness for my business. At the end of 90 days I begged for a refund but they denied me one because they said that they never guaranteed any market awareness or initial customer contact. They only guaranteed ranking. Eventually, after enough begging, Yodle offered me a refund - which was nice of them. Their customer service was excellent throughout the process, even when I showed frustrations. Ultimately, Yodle offers a web ranking and landing pages for businesses who do not already have a sophisticated online presence. If you already have invested heavily in a website then Yodle is probably not the right company for you to add-on. But if you need to get your online business listing off the ground, Yodle will work for many practical skill-based businesses. If you work in a "creative" business such as media creation then Yodle's stock landing-pages will not have enough customization options for you to make your web presence memorable.
Shaun K.'s review of Yodle earned 4 Very Helpful votes
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Calls to not a human no resolution Transcript goes Ekta. 13:05:27: Good afternoon, Malcolm. I...
Shaun - my name is Radley Moss, Director of Corporate Communications at Yodle. I'm very sorry to hear that you're so disappointed about the experience that you've had during your time as a Yodle client. We certainly wouldn't have contacted you if we didn't think that we could do a great job for your business. We're also typically upfront about the search terms that we're targeting for a client's business and the type of website/landing pages we provide. A member of our client services team will be following up with you to address these issues further and to find out exactly what happened. Thank you.