Shauna S.’s Reviews of ModCloth & more

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Women's Clothing

9/8/17

Ordered my clothing on Monday, still has not shipped on Friday. COntacted customer support and was told it "should ship by Tuesday". Meaning 8 days after being ordered... Unfortunately I ordered these cloths for vacation and they will not be here on time. Thankful for the free return, whole order will be going back.

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Natalie H. – ModCloth Rep Over a year old

Thanks so much for the feedback, Shuana. We are so sorry for the trouble! Our shipping team has been a bit behind over the last week due to the holiday but they are working around the clock to ensure all orders ship out as soon as possible. Our Savvy Saver and Ground shipping options do require additional business days for processing so our team is able to pick, process and package up your order perfectly. If you're ever in a crunch and need your orders by a certain day, we suggest reaching out to our Customer Care team to ensure your order has a seamless fulfillment process! So sorry again for the trouble!