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So I hear that their customer service team are brilliant (not). I have emailed these four times about my dress. They wanted pictures as I couldn't even get my hands through the sleeves let alone do it up. I sent pictures still nothing. I wanted the dress for my wedding on the 21march 2020 still nothing. Stay well away, I will make sure that all my friends and family stay clear of these. So what do I do about my wedding dress, no refund and no exchange. Absolutely disgusting.
* Hebeos attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sharon M.'s review of Hebeos earned 6 Very Helpful votes
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Ordered my daughters farm dress back in March said I was gonna have a delivery between April 10...
