I believe many service businesses or individuals use Living Social to scam people and Living Social does nothing about it. You have to be on top of your deal to get your money back but there's a whole lot of leg work involved. You call and call the company over months... then you have to communicate to Living Social that they're not answering. Etc. Sure you get your money back if you stay on top of the time limit but basically the businesses are making off with a lot of money from consumers like me who don't have the time to keep after them to make an appointment.