Sharon L.

The late fees ($41.00 currently) and then FINANCE CHARGES (23.25% currently) are almost a monthly issue no matter when you mail your check because your payments go to a P.O. BOX! We have seen deposits in as soon as 8 days but as late as 21 days then we get hit with those fees! And if you don't pay the fees, they continue to charge finance charges!

Trying to call is useless (unless you're buying/leasing a meter). The prerecorded voice tells you to go to the website and you have to jump through hoops to get anyone. The chat is just as annoying. They negotiate with you to pay 1/2 the late fee! SAVE YOURSELF A LOT OF $$$ AND GO ELSEWHERE! As soon as our lease expires, we are NOT STAYING WITH PITNEY BOWES!