Sharon H.

First, let me say I am writing this to help all of you out there silently suffering from being grossly mistreated by this company. I truly want to help all of you that have been hurt by this company, as well as my daughter and myself, as this has been a really horrific, traumatizing experience, and I'll just give a tiny piece of what's happened. I don't want to publicly say too much, but know I am speaking 100 percent truth.

I bought from this company, since their inception, and gave them more money than I'd like to admit to myself. I was a terrific customer for certain, and although I don't expect anything from anyone, I surely would have thought this company treated people like humans, and did the right thing when it came to business. I had been pleased with my endless purchases, and I'm easygoing, I'm not a big, 'returner', and thought the CEO really must have it together, so when I thought of editing my massive closet, it was a no-brainer for me to use them. After all, this * made her millions off of all of us--it's simply a middle man selling our clothes. Little did I know they'd rob us without a gun-really. And then try to beat well me, anyways, and my daughter down, mentally. Little did I know what awaited me-when I finally caved and consigned with them. It's been an absolute nightmare. After six months, no resolution, just awful folks, I have come to realize I am not alone. Many of you have had serious issues with them, and they treat you horribly as well and I want to help. Tonight at a party, it was mentioned, and can you imagine-12 other people had consignor stories that were so disturbing to them-and this was one or two items for these folks. I had over 200! Many still unaccounted for, they don't care-and it starts with the CEO and we will go to court and litigate, my lawyers have been ready, I have not. Ok I'll briefly describe just a tiny bit

We lived in NYC and NJ our entire lives, when suddenly I found my life, my 22 year old son on my sofa Dec. 6,2016 dead. My-ex, the father of my kids and still very much family, so my daughter and well we decided we must move and be with him as we were shot. So in July'17 we moved to West Hollywood to be with him, and he passed away a week later. (John Heard-Home Alone Dad). We lost half our family that day in six months, and here my daughter and I were in a place we have always visited several times a year, but it wasn't home but it was and is our new home. So we were and still are to some extent aliens here, and we crashed hard and I decided it best for us to really sorta retreat into our grief and mourning-I gave it one year, for us to tend to our emotional health as hardest time of our lives. We have been isolating, and nesting and healing in our home, so this consigning stuff really was not my deal, I didn't want to, but reluctantly agreed.

* kept asking me to consign, as I have just a massive wardrobe of amazing designer clothes. I took months to decide, as I really didn't have the strength, or the need, but I finally in grieving came to feel that cleaning out some of my closet would be helpful mentally, and without me having to leave my home. The white-glove service, was set up in July '18, and I was told my clothes would not be sold until September, and we'd go over everything. Fast forward they sent this woman *, and an assistant, he was fine. But that day I had a tornado go through my house with this woman, taking well-over 200 items, extremely high-end, including so very many items of mine I had just bought! I kept saying no no, and when I'd turn to help her with something, she'd grab more clothes, and it was truly frenetic beyond words. My 23 year old daughter and I were in shock and trying to stop this erratic behavior to no avail. Anyways she suddenly grabbed a bunch of clothes and said leaving, I said wait--no signed contract, no list of items, I was told not to worry it was signed. She, spoke over me telling me I'm wrong it's signed. I knew I never did. Fast-forward, they sold clothes straight away-not waiting until September, and here I see all my new clothes I just bought for me-had sold! And with unsigned contract, without my permission, pieces I never ever approved, I had just purchased! For instance 2k Gucci boots I just got sold for $300. Moreover, the items I did approve, they so grossly undersold-there are no words to describe. Lost items galore -For over six months I have tried to reason starting with this *, she finally admitted I was right unsigned, and yep she took my new current pieces, she saw it was true, then she blocked me told me her manager would make adjustments. I went from one to another patiently for six whole months (my mom dying in between, Oct 12 and our doggie) all the way to the top, this company promised adjustments, and that I was only one this happened to -which is not true. They dropped me like a hot potato told me they look forward to speaking to my attorneys. This new guy from *, the new CFO, treated me so awfully, that I have lost countless nights sleep, and must start the long arduous litigation process, as again, it's over 200 items, and I don't have enough pages to tell you the unprofessional, and more importantly unkind, inhumane way they treated me. This has effected me in such a deep way, as again missing Dior Bags, Chanel Bags, but moreover, as my daughter said, "Mom I have never seen people disrespect people the way this company does". And that has hit hard and that is truth. They don't care about people whatsoever--I have suffered endless hours of actual tears and agony that people can truly be so so so cruel. I think being in mourning has left me very quiet and private which I always have been, but I never knew people could be so well, dishonest and again cruel I reiterate. They took the dress my son told me he loved right before he passed, I mean this has been seriously emotionally disturbing and there is comfort in knowing I am not alone as they lied and told me I was only person this ever happened to. But no, actually this has in fact happened to countless others maybe you! After four months of patience, I went to the CEO, she got straight back to me, I truly thought they would be professional at that time. Only to have it get so much worse, that it nearly cracked me. Yes, I have lawyers, I have met with them, they wanted to take it to the papers, truly, as it involved some delicate public interest people, but I'm still mourning, but I know full well every missing piece, every piece sold-for instance I bought a Gucci dress from them 3 weeks prior to consigning. I adored this dress-Tom Ford 2001 bought for approx. $600. They took that dress behind my back, sold for $75--same dress same company, tags still on! Now it's on firstdibs for $4500 as a collectors piece which I knew. Endless scenarios like this I have.

Without revealing all the horrific truths, this company not only robbed me, they accused me of being dishonest. Now that is so incorrect, and untrue, I have been entirely honest and asking next to nothing from the, just begging them for this paltry amount which they had agreed to straight away as they knew I asked so little! But see I told them I don't sue-so when they heard that they dismissed me, and treated me like a servant rather than a customer. They took the remains of my life that I loved and just trashed me, and then dropped me as if I'm some insane person. They knew of my heartaches never once said sorry for your loss, nothing. I have never, in my 57 years of being alive, been treated so poorly and illegally by a company.

One night I couldn't sleep so I googled this company. It was right after meeting with our wonderful attorneys, who are great guys really! I just hate all this, I pleaded with this company to give me peace for their mistakes to no avail. Well in googling, that's when I found countless others of you are going through same thing-they lied to me. Then, even tonight i met oh well over a dozen people at a party telling me same story with this site. Consign with them, they are getting away with this with no remorse very little retaliation. They truly are robbing folks. Selling 3k coats for 50 bucks. And tonight I was also made aware that they are also selling fakes! Which I do believe because i had one fake Chloe in my closet sold to me on ebay years ago-well * went to take it and I saw this happening and I exclaimed, "No no-that's ony fake I own-I must give that away-you can't sell that". Now I realize all the pieces of the puzzle are fitting together-this is their thing-J* is into quantity - sort of a retail "pump and dump'. She does volume and isn't screwing herself-we are all getting screwed and as they put it, "they look forward to speaking to our counsel". I realize now that the volume of complaints and wrongdoings is so massive, that they refer folks to our attorneys, in hopes we don't pay the 20K retainer to fight them. But I am this New Year, it is that bad, and I can't begin to list how bad.

If anyone else needs help, please get in touch with me, I want to help all of us that have been truly robbed and hurt by this company. It's really a personal, messed up thing they do-if you get it- you get it! I I believe in resolving issues. They took advantage of my kindness and hoping I was too frail but I am strong as an ox, I have seen what they are and if I'm stuck fighting, which they put me here not me, well I am a fighter and a survivor, and I have every text and email and phone call so here we go. Not my idea of fun but we must pick our battles and I choose this one for the inhumanity of it all.

Oh - And I know another unhappy Consignor-well I have her blouse! Can you imagine, I bought a $3500 Comme des Garcons current blouse sold-out at Barneys for $100 several months ago?! Of course now I really won't shop there, but I'd be a fool not to grab that up! I feel awful really for the consignor.

Oh and a little PS--Can you imagine I'm still getting emails from some new guy - saying, "Congratulations, Sharon, all your clothes sold! Consign more". None of this is true. The left arm doesn't know what the right arm is doing in this company! They want to keep us confused-I'm not! Happy New Year. Good Luck and I'm here if you need to vent or my help- I have a private instagram kikkibluesvancouver3

*Personal information redacted by admin