I took my grandson into the journeys to get some shoes he picked out a pair and it was 59 dollars so I said he could get them! The lady came back carrying 3 boxes of shoes and was showing them to my grandson he then decided on a different pair that she brought out so I went to pay and these were 110 dollars! That is absolutely ridiculous I know all about the upsale thing but for her to come out and show a 10 year old shoes for 110 dollars when he had already picked out the ones he wanted and they were 59 dollars that is insane! I was definitely put in a bad spot at the register and not wanting to disappoint my grandson I bought the shoes but I'm going to remember this and definitely look elsewhere next time! So you may have gotten over on me this time but never again!
We appreciate your feedback, Sharon, and are very sorry for any inconvenience caused. If you need any further assistance, please feel free to reach out to us at https://help.journeys.com/s/.