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I recently placed an order for a matress topper foam. The order arrived promptly and although they mistakenly sent the wrong size, Veronica in customer service was exremely helpful in helping me with a replacement. The only thing required of me was pictures with a measuring tape showing the size.
They gave the option of a 50% refund or sending me a replacement at no additional cost. Because of the great service and offer to keep the wrong sized foam, I am donating it to our local Salvation Army on behalf of Faomby mail.
I will definitely refer them to family and friends.
Products used:
Foam
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