sharon B.

I was just advised, by NY&Co customer service, that The Return policy starts when you place your order, normally that would not be a problem, 45 days to return but with the holidays, and delivery has not been so speedy its a problem!. If you purchase something that was a Christmas gift and it takes 30 plus days to get to your house, the clock is ticking if you have to return. If you do return and it is past the 45 days from when you placed the order, you will not get your money back and I was told by the Rep that NY&CO they will keep your clothes and not sent them back to you, they will return them to their inventory! So basically "New York and Company" are Thieves, they will steal your clothes along with providing poor shipping and customer service care! New York & Company was founded in 1918 as Lerner Shops by Samuel A. Lerner and Harold M. Lane in New York City. Samuel and Harold must be turning over in their graves! What awful reviews about their company are being written all over the Internet! Shamefull!