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Sharna l.

Contributor Level

Total Points
84

1 Review by Sharna

  • Spokeo

9/3/19

Bill my credit card 27 times in one day. Did not apply for monthly subscription, used site to search paid 1.99 start billing my credit card io yo $367.00, for what I dont know.

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Spokeo I. – Spokeo Rep

Dear Sharna l.:

I received your comment to the SiteJabber page for Spokeo on September 3,2019 regarding our service and I am happy to assist in resolving this matter.

Spokeo People Search allows you to search for anyone by performing a name, reverse email, reverse phone, or reverse address search. Searches can also be performed to obtain court records, historical records, or business information. Our database covers social networks, public records, marketing lists, and other sources to reveal demographic details, public profiles, and more.

Please allow me to explain the charges associated with all subscriptions. All Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks
-Spokeo Customer Care

Sharna Has Earned 4 Votes

Sharna L.'s review of Spokeo earned 4 Very Helpful votes

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