I spent 2 hours doing the preliminary scan for this product. The messages I needed showed up as "locked' so I purchased the program to "unlock" these messages. Of course the program didn't actually unlock these messages. TOTAL scam. I tried contacting the company and they REFUSE to help or refund despite their "satisfaction guarantee"... Luckily I can dispute the charge with my bank. Terrible company, terrible customer service, do not waster you time.
Hi Sharnae,
We value your opinion and we are sorry we couldn't recover all the data you needed in the first place.
Due to technical capabilities we cannot guarantee to recover a specific piece of data because several factors, including device usage, conditions, and the method of data loss.
Thank you,
Victor
Enigma Recovery