SHARLEEN J.

I recently booked a Hot Rate Car Rental which I cancelled given the Covid travel advisory from the CDC. I contacted Hot Wire and questioned if they were making exceptions to the no refund policy in light of the Pandemic. Since I'd prepaid for the rental I questioned if I could get a credit voucher for use at a later safe time. I was advised that they were not making any exceptions and I would not be issued a credit voucher for later use.
OMG... I truly wanted to travel but thought better of it after seeing repeated travel advisories and watching Dr. Fauci. I sincerely felt that my husband and I were doing the right thing given WE ARE ALL IN THIS COVID PREVENTION EFFORT TOGETHER!
It's SAD that Hot Wire was not a good corporate citizen and opted NOT to make an exception during these very EXCEPTIONAL TIMES!