Sharion F.

Tennessee, United States

Sharion's Profile

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Retro Stage

Clothing Other

“Still have not got my dress”

2/16/24

I ordered a month ago and still have not got the dress. Will NOT order from them again. They are a scam.

Products used:
never got it.

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Thank you

Candy L. – Retro Stage Rep 3/20/24

Dear Customer,

I'm truly sorry to hear about the delay in receiving your order. We understand the frustration that comes with waiting for a product you're excited about, and we sincerely apologize for any inconvenience this may have caused.

While we strive to deliver all orders as quickly as possible, sometimes delays can occur due to factors beyond our control. However, we acknowledge that our communication should have been better in keeping you updated about the status of your order.

Unfortunately, I am unable to locate your order with the details provided. Could you please provide your order number? This will allow us to investigate further and ensure we resolve this issue for you as quickly as possible.

We want to assure you that we are a legitimate business and our primary goal is to ensure our customers are satisfied with our products and service. We hope to have the opportunity to rectify this situation and restore your faith in our company.

Once again, we apologize for the inconvenience and appreciate your patience as we work to resolve this issue.

Best regards,
Retro stage Team
Email: service@retro-stage.com
Phone: 833-311-3320