Shari L.

Was attracted to their ad and sales price. Sent them a large order (50 plus VHS C) tapes for conversion. Given a 6-8 week turnover time and they advertised complete labeling of DVD's if given the information. All my tapes were specifically labeled. Never heard from them after initial correspondence that tapes were received. Their online status check never worked. Started to get concerned after the 8 week mark and never heard from them. Emailed them and got a response that they were working on it and would let me know when shipped. I explained that it was a gift and needed by a certain date. They rushed and shipped within a week, which was great. However, when I received, 90% of the DVD's were mislabeled. I spent hours watching them, relabeling and truthfully the finished product looks crappy now with a handwritten label over a crossed out incorrect label. Kind of embarrassed to hand off as a gift like this. I emailed them to see about getting some kind of credit back for the this mishap. All they offered was to send the DVD's back to them with the correct labels and they would re run and send back to me in two weeks. I didn't have that time and they wouldn't reimburse anything either. Very disappointed. WOULD NOT RECOMMEND THIS COMPANY! So many others out there... do yourself a favor and go elsewhere, even if it costs a little more. I guess you do get what you pay for. Quality of DVD's was poor too.

Worst online company I have ever dealt with. Package was never delivered after waiting almost 2 weeks. Never supplied shipping tracking information although they said order was completed online. Called customer service and could never get a straight answer. Email responses were few and far between. Very frustrating experience. Would NEVER deal with this company again and I suggest you avoid it as well.