Shari H.

I ordered the Ring doorbell and saw that a shipping label was created right away. We ordered it for a Christmas present and it looked like it was going to ship on 12/17. Everyday we checked and it hadn't moved out of the "created for delivery." I sent multiple emails and would get emails back saying that it had been set up for delivery but they would not answer my questions about when and where was the item. I still don't have it so I wrote them today saying I wanted to cancel my order. We will see if I hear from them now.