I ordered food. After an hour and 3 delays I chat with customer service. Kevin S. Said he was keeping my order since I was upset that I would not be getting fresh hot food. Then they didn't refund me. I chatted with them again and they said they don't see where my order was cancelled and refuse to refund me. I have the screen shots to prove they said they were keeping my order. Seriously this company needs to hang it up. Zero stars. I am now disputing the $40 charge on PayPal.