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We loved the dress we got for my daughter. However when we ordered the wrong size and had to return it to get the EXACT same dress there was not enough time for the "exchange". They would not let me pay for second day air out of my own pocket. Instead I had to pay the 10% restocking fee to return it when the same day I ordered the exact dress different size second day air.
I really felt jipped having got the exact dress (that was beautiful) but having he hassle we got
Shareen C.'s review of Simply Dresses earned 6 Very Helpful votes
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Not only are the dresses Chinese made garbage, go look at the scammy return policy. You get a...
We're sorry to hear you weren't pleased with the customer service received! If a new order is placed for the same dress in a different size, a restocking fee would not be charged. Please message us with your order number and we would be happy to look into this for you. Thank you for your understanding!