I ordered dresses for my upcoming wedding. My daughters dresses are beautiful and very well sewn but my dress isn't exactly what I ordered and it has a lot of loose threads. Besides the few alterations that has to be down, its a beautiful gown! Oh, my dresses were supposed to be delivered in the middle of March but wasn't sent until yesterday. Their tailoring time is 8-12 days but mine was like a month and a half. They need phone numbers for customer service to be reached. I think its unfair that they've taken our money for an order and we can't talk to a human being to check the status on our orders. But besides all that I'm satisfied!