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Shannon D.

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1

1 Review by Shannon

H&M

  • H&M

“Company sucks!”
8/19/18

Purchased size 2 jeans. I was sent a size 4 instead, when I did the online chat I was severely chastised for not using the new sizing chart. Could not get them to understand I ordered a 2 and received a 4. Sent jeans back, fast forward 2 weeks and 43 minutes later with 4 phone calls I received an email stating they received my jeans. Still waiting on refund to hit my card. Also asked to talk with a supervisor, they have to email a supervisor and they will contact me in 48 hours. I am still waiting.

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