I ordered baby turtles plenty of baby turtle food and a heating rock with the 30 day option well they processed and shipped my order withen a week awesome right? Well... i never got my confirmation saying my order shipped i called they told me it shipped that day and then sent me the email come to find out it was actually shipped 2 days before hand by usps live animals by regular mail? Wow ok so anyways i get the package the next day and the turtles are alive but dried out and the rest of my order is missing needless to say i got ripped off big time least i got the turtles and felton willis tracking doesnt lie why say my order want shipped by you youre a fraud and pathetic