Shannon B.

Oh how I regret not looking up reviews! Sent in some frames I loved with scratched lens hoping for repair of scratch. I got a quote for $150 saying I needed lenses replaced. This was more than my frames cost, but I really loved these frames. I get an email that they're shipped. Tracking shows item never picked up. I've gotten the run around for 2 months telling me the post office lost the glasses. The only information I receive back is when I email and I receive a poorly written, grammatically incorrect email with no capitalization or punctuation. I'm to the point where I believe they've kept or re-sold my frames. THEY ARE THIEVES! Karmas a $#*!!