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Even as a Super Host with several vacation properties listed with Airbnb, they give no owner support. They have stopped allowing us to charge a refundable damage deposit and if there are damages we have to supply a huge list of support. They invariably have a reason why they will not ask the guest to reimburse for damages. It's maddening. NO support.
Tip for consumers:
Be aware that guests can damage your property and you will probably not be able to get any coverage for damages.
Products used:
this is a vacation rental company
Shannon B.'s review of Airbnb earned a Very Helpful vote
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