Shannon B.

I closed a small business last year while it was under a one year subscription and attempted to cancel my subscriptions immediately. I had a Premium Plan, Domain Name and eMail. With all online accounts subject to renewal I always turn off the 'auto-renewal', as I had with WIX. They ignored this and debited my bank account with another year's subscription. In other words they stole money from me. I've had to cancel my card at great inconvenience. After I finish writing this I will proceed to write to the American Ombudsman. I encourage all those that have been bitten to do the same. For the others contemplating using this company then don't. Also publish your complaints on fb whenever possible. We may not be able to put the senior officers in prison but it will help to make people aware of their 'shonky' operation. Note also tha their product is plagued with bugs. Please note, I tried to call the phone number above and it is invalid. Trying the support email next.