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RealSelf has responded to my review with false information. I never created multiple profiles and post multiple reviews for the same doctor. That is a brazen lie that you are publishing online to attempt to destroy a patient's credibility. I contacted you saying that your website perpetuates fraud by not authenticating users as real patients. Your response and retaliation to me inquiring about the safety of consumer information on your website -- when in fact you are clearly perpetuating fraud related to dangerous medical procedures so that you can profit -- is, like, super gross and super pathetic.
You guys are liars and your business model is inherently unethical. It is my hope that the FTC will come after you.
Shady, shady, shady. This website receives paid promotions and then manipulates and skews the review process. When i confronted them about the lack of authentication mechanisms to prevent dummy accounts from posting reviews, as well as the prevalence of blatantly fraudulent reviews on their site, they deleted my genuine patient experience and banned me from the website. If you have witnessed fraud or experienced fraudulent behavior associated with information that was misrepresented to you on this website, PLEASE file a report with the Federal Trade Commission.
Tip for consumers:
Report fraud and misrepresentation found on realself to the FTC.
Shannin S.'s review of RealSelf earned 13 Very Helpful votes
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We are sorry to hear your feedback about your account activity. As we previously discussed with you via email, the authenticity of reviews is incredibly important to us and all of our reviews go through a stringent moderation process. This process includes both human moderation and software verification. If a review does not pass through this process, it is not published.
Your review was removed because, while going through the moderation process, it was discovered that you had created multiple accounts and submitted more than one review for the same doctor. Per our Terms of Service, we do not allow a member to open multiple accounts. This is so we can be sure that someone is not using multiple identities to manipulate the reviews and ratings for any procedure or doctor.