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Shanna C.

Contributor Level

Total Points
80

1 Review by Shanna

  • Ibotta

3/28/24
Verified purchase

Everytime I submit a giant eagle reciept - either your computer or your reps can't tell how to read that it's a sale from a coupon! I will shop the sales then use ibotta! Cause it's better than their coupons! But yous always think when the sales price comes off it's couoons! Smdh! So I have to send the sales ad pic to you to show you. 🙄 your policy says nothing about not being able to shop sales! And when I submit it- I never get full money back. Like on this. I scanned receipt. It said 3 General Mills cereal bars. I had actually got 12 all together…. But 6 of these kind! So I had all 5! So I put 5! It said pending …. Waited all evening. Lol. Then see you for cash…. Only to see I got paid for 4. Hahahaha. Like what the world! Smh! Why? I think ibotta should offer me a job from home. Cause I'm really good at matching the sales up with deals.i think.

It seems like I need to contact them multiple times for the same issue before it gets fixed. It takes too much time to get one issue resolved. I shouldn’t have to waste all the time out of my day like that

Reason I chose this business:

I guess cause it seems to be the easiet app to navigate, well, at first it was. But the last 3 months- I have to keep fighting to get my rebates backs. So I’m not sure if it’s something I’m going to keep much longer. I have a friend that keeps telling me about another app. I may try it.

Service

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