Shania T.

I ordered a dress and at check out they said spend $30 more dollars and you can get two day shipping so I did and I proceeded to check out. Then I get emails of confirmation and tracking. I track my order and it doesn't really change much now it's at a "post office for final delivery" I went back to track and it's been posted a second time "post office for final delivery". I was supposed to have this within two days cause I spent well over $100 after seeing spend $30 more and get two day shipping. So I finally get intouch with their online chat representative and she is rude and keeps telling me you can track your order here and that I didn't put express in the code box. I told her over and over again I never got a code to put in or else I would have. I feel the check out system should have recognized me going back and spending over $30 more and done it automatically for two day shipping. I've asked this online representative if I could speak to someone she said she would take my phone number and have someone call me in 48 hours. I then asked how am do I know I'd be guaranteed to speak with someone and know that my number and info has been sent over to the person who would get in contact with me? She then ended the chat after I was not done asking questions so here I am with no dress for a wedding and my other items I bought. I spent $175 and received absolutely nothing and only seem to have a "FAKE" tracking number. So please do not spend your money with these people and know what you're getting yourself into if you do decide to order with them! This has been a nightmare and I've gotten NO help!