Shane G.

This has likely been the worst consumer experience I have had. The product that was produced was full of spelling and grammatical errors and was essentially a copy and paste of my original resume. They did add a bunch of false numbers, skills and other information making my resume untrue. Also the format was so busy, it was nearly unreadable. Upon requesting a refund based on their 100% satisfaction guarantee (which is not real) they asked and pleaded for another chance. I endured this and then then next version was nearly worse. Asked for a refund again and once again the pitch to save the project was made. I agreed and it was marginally better. However, I had to mark up my entire resume and submit that to their "professional writer". After that I scheduled a session to actually walk the writer through how to write my resume and both appointments were missed and no one notified me prior, so I wasted my time twice. Yes, shame on me. I am currently trying to get my money back but I am not hopeful. I would stay away from this company. I have screen shots of our conversations if anyone needed any proof as to how bad this company is.