Shanda W.

Received costume that was too small on 10/24/18. Stood in line for next available store clerk to do a return or exchange. She told me that I would have to wait for the next available store clerk. Once that clerk became available, he advised they could not do returns for items received after 10/19/18 because people wear the costumes and try to return worn items. They didn't have the child size costume available either. When a 12 year old straight-A student has used their earned allowance money to buy a product and cannot exchange or get their money back Shame on your Spirit Halloween. My child would rather donate your costume then buy anything else from your store.