Lyra Themes has the worst customer service I have ever experienced. I now have to change my theme as my site has not been updated although I have an email from them saying they would. Their website also states they usually respond within 24 hours... nope. I am now at 14 days without an update or response. I have canceled my subscription and I better not be charged again! LyraThemes is TRASH. Stay away and do not subscribe to any of their Pro versions.