Shana G.

Be extra careful filing your taxes online. If you have used E-File in the past, don't confuse it with Efile. I did... and before my taxes were submitted I realized my mistake. They refused to refund my money and stated it is for the preparation of my taxes not for filing them. I call BS!

Awful patronizing customer service. Ordered $50 set of dvds, took a month for them to arrive then when I tried to watch them found out that they cannot be played in my "region". Contacted Customer "service " and they said sorry and since you opened it, no refunds. Felt like a scam from the beginning.