shaista k.

Took a bangkok pattaya special trip with these guys. Had an average experience prior to getting the tickets (that too after numerous calls, emails and coaxing), where-after the customer rep helping me went kaput. I had to call 10 times only to get my receipt, tickets and itinerary 24 hours before the trip! MMT fella categorically told me we'll have a tour guide with us giving us the briefings, historical facts and other information bits for the places we'll be visiting cus thats what a guided group tour for tourists is about. I paid 78,000 for 2 people for their deluxe trip, which was supposed to be 5n/6d but was actually only 5n/4 days due to the late reaching flight and early morning departing flight... clever move MMT. Here is a brief description of their chutzpah:

1. No tour guides on ANY of the tours. They didnt speak english even remotely for us to understand whatever instructions they gave us viz. Hotel checkout/in timings, reporting time, duration of site visits, etc.

2. Extremely rude people- "Oh" was one of the guides who would have been the recipient of a hearing from hell from me had it not been for her lack of understanding of the English language.

3. No introductions, explanations, accompanying on the site visits or anything from the so called guides. They only dropped us to the gates of the various places, told us to go see for ourselves, told us the coming back and coach departure timings. THATS IT. They didn't interact, they didn't describe anything to us, they didnt tell us what or where we are going or doing next.

4. They took us to only one of the 3 Buddha temples, and that too very briefly. They forcefully sent us to this stupid commissioned gem gallery in bangkok which has nothing but salesmen selling gems.

The only good things were:

1. The 2 indian meals they gave us, one as lunch and one as dinner. Rest except daily breakfast we had to manage for ourselves in a country where good food is a rarity.

2. Romly and Nikki the guides were nice to talk to, and polite. Other than that, none of the guides was of any help or assistance to us.

3. In Thai garden, the light went off all night on the 3rd day and we had to sleep in heat without any ac or fan. The ac was also situated on top of the door of a very large room.

4. In novotel silom, the pot leaked from flushing every time and the room was TINY.

5. They overcharged everything from hotel rooms to site visits charges. No visits were included except gem gallery, pattaya beach half day and one hour visit to temple and we had to pay extra for everything else.

Better off going with another tour operator with your money to get more out of your spending, or otherwise book your flights and hotels individually as cabs in these places go by the meter!

I wouldnt have cared to write a review had i not felt so cheated and disappointed with these mmt people:@